Frequently Asked Questions
Everything you need to know about shopping with La Musa
What is the standard shipping timeframe?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.
What is your return policy?
We accept returns within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.
How do I find my correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing your results to our specific brand dimensions for the perfect fit.
Which payment methods do you accept?
La Musa accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic or recycled fabrics, and we work exclusively with certified fair-trade manufacturers.
Can I track my order once it has shipped?
Yes, once your order is dispatched, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.